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Ukrsotsbank Worldwide
Ukrsotsbank Factsheet

Call-center of Ukrsotsbank combines the automatic menu and live communication with our consultants on questions you may have.

Call-center service menu includes information about:

  • balance on your card account;
  • amount of the loan;
  • the total amount of debt;
  • the balance of the saving deposit account.

With the help of the contact center, you can make the following actions on your accounts and cards:

  • lock and unlock your cards;
  • impose restrictions on money transfers from payment cards and withdraw such restrictions;
  • fill the form to issue a new card in case of loss or theft of the previous one;
  • renew the card that expires;
  • transfer funds from a saving deposit account on their card accounts;
  • to open new deposit and to replenish card saving deposit from card account;
  • connect services: "SMS-banking", "Account Statement", "Payments".

Also, our skilled consultants can help you if:

  • you want to receive information on any services of the bank;
  • you have suggestions, wishes and gratitude associated with the work of our bank.


Branches & ATMs

Find your nearest branch

Contact сentre

0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge



Internet-banking
Branches & ATMs
Contacts
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90
Support
Currency rates
Cash rates
15.11.2019 Bid Ask
UAH/USD 24.1000 24.4000
UAH/EUR 26.6000 26.9500
UAH/RUB 0.3540 0.3840
Archive of currencies
Cashless rates
15.11.2019 Bid Ask
UAH/USD 24.2000 24.2450
UAH/EUR 26.6650 26.7300
UAH/RUB 0.3785 0.3797
UAH/CHF 24.4500 24.5100
Archive of currencies
Rates on cards
16.10.2019 Write-off Return
UAH/USD 24.9000 24.3000
UAH/EUR 27.4500 26.7500
USD/UAH 0.0412 0.0402
EUR/UAH 0.0374 0.0364
USD/EUR 1.1296 1.0743
EUR/USD 0.9308 0.8852
Archive of currencies

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal

Feedback

Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).









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