CLOSE
At a glance
Investors
Mission & values
Press & Media
Business model
Careers
Ukrsotsbank Worldwide
Ukrsotsbank Factsheet

Money transfer system "Soft" is a fast and convenient way to transfer money within Ukraine.

Ukrsotsbank offers its customers the opportunity to take advantage of the secure and instant transfers "Soft" within Ukraine.

Benefits of money transfers via "Soft" system:

  • fast and simple procedure of money transfer;
  • recipient receives a money transfer in 10 minutes after sending;
  • more than 230 points, providing money transfer via "Soft" system.

How to send a money transfer:

  • visit one of Ukrsotsbank branches;
  • get a special secret code of the transfer that you will tell only the beneficiary.

How to get a transfer:

  • visit to one of Ukrsotsbank branches of to get the transfer;
  • provide an identity document and a secret code received from the sender;
  • receive the transfer.

Link to confirm that the payment system is recorded on the Registry

Please find more detailed information here.

List of the payment system participants

JSC Ukrsotsbank has no participants of the SOFT Money Transfer System

The procedure for termination of participation and expulsion of a participant from the payment system list in case it breaches or does not comply with the requirements for participants

Please find more detailed information here See Extract from the Soft Money Transfer Guidelines for JSC Ukrsotsbank and Payment System Participants.

Description of services provided by the payment system, including all chargeable services

List of chargeable services provided by the SOFT money transfer system, namely:

  • sending money transfers in the national currency from/to individuals Ukraine-wide;
  • sending money transfers in a foreign currency from/to individuals outside Ukraine;
  • paying out money transfers in the national currency to individuals, received from individuals Ukraine-wide;
  • paying out money transfers in a foreign currency to individuals, received from individuals abroad.

Fees for services provided to users of the payment system (commission fee/transaction fee)

The amount of the Commission Fee charged to Payment System Participants for sending and paying out Money Transfers shall be set up by the Bank’s Tariff Committee and specified in the Agency Agreement. The Bank shall be entitled to change the Commission Fee. The terms for fee change are set out in the Agency Agreement. The payment of the commission fee by the Payment System Participants to the Bank for the services rendered in the territory of Ukraine shall be made in accordance with the laws of Ukraine exclusively in the national currency of Ukraine. You can view fees for services provided to users of the Soft Payment System as specified in the Fee Schedule.

Procedure for dispute settlement between participants and users of the payment system

All disputes and misunderstandings arising in connection with fulfillment of the terms and conditions set out in the Agency Agreement and these Guidelines by the Payment System Participants shall be resolved through negotiation between the Parties represented by their authorized persons. If the dispute cannot be resolved through negotiation, the Parties shall be governed by Art. 5 of the Law of Ukraine On Courts of Arbitration.

Types of money transfers:

  • in hryvnia;
  • in US dollars;
  • in euro
  • in Russian rubles.

Exchange rates

Upon request, the Client can (pursuant to the relevant application) receive a foreign currency transfer in the national currency. The money paid out to the Recipient is a fx exchange transaction made at the Bank's rate on the day of transaction.

You can also preview the rates for service in the "Soft" and the list of required documents for sending and receiving money.




Branches & ATMs

Find your nearest branch

Contact сentre

0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge



Internet-banking
Branches & ATMs
Contacts
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90
Support
Currency rates
Cash rates
19.11.2019 Bid Ask
UAH/USD 24.1000 24.3000
UAH/EUR 26.6000 26.9000
UAH/RUB 0.3540 0.3840
Archive of currencies
Cashless rates
19.11.2019 Bid Ask
UAH/USD 24.1800 24.2400
UAH/EUR 26.7600 26.8400
UAH/RUB 0.3790 0.3803
UAH/CHF 24.4000 24.4700
Archive of currencies
Rates on cards
16.10.2019 Write-off Return
UAH/USD 24.9000 24.3000
UAH/EUR 27.4500 26.7500
USD/UAH 0.0412 0.0402
EUR/UAH 0.0374 0.0364
USD/EUR 1.1296 1.0743
EUR/USD 0.9308 0.8852
Archive of currencies

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal

Feedback

Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).









I want to receive the information on new Bank’s services, promotion campaigns and prize drawings.

Required fields