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Main > Customer service > Information on changes

Information on changes

15.03.2016

Dear Customers!

On March 23, 2016 regulations for mortgage loans for Retail customers will be changed.

Please review the edited file.

Phone: 0 800 3000 90
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Internet-banking
Individuals
Legal entities
Branches & ATMs
Contacts
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90
Support

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
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