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Starting from 1 February 2011 Ukrsotsbank introduces new service for ATM users


From now on clients of Ukrsotsbank, who are the owners of payment cards, have the possibility to save their time due to implementation of new service by Ukrsotsbank in its own ATM network – distant connection of SMS-banking.

Head of Alternative Channels Retail Business of Ukrsotsbank Igor Belokon comments on advantages of new service for the clients: “Service is convenient first of all for its timesaving characteristic. There is no necessity to go to branch, just tap into by means of any ATM, at any convenient time that doesn’t depend on branches’ working hours, including self-service rooms in the branches that work round the clock.

You simply choose menu option “Other services” in home menu of ATM, then “Join SMS-banking” option and enter your phone number. Within 24 hours your phone will be tap into the service. Through SMS-banking client obtains possibility to get information of committed transactions, transfers, new services and actions of the Bank. Besides that, there is a chance to conduct some active operations, for example, to request for remaining balance or to transfer money into another card”.

As of 1 February 2011 the service cost of “daily subscription fee for providing SMS-banking service” is equal to 3 hryvna per month. For premium—card owners this service is included into opening and annual fee.

The new service of ATM network is one of the first steps of the Bank in implementing multichannel banking project that is to strengthen interconnection with client and substantially improve service quality.       


Ukrsotsbank is one of the largest universal banks of Ukraine, operating in the local market since 1990. The bank offers full range of services to individuals and corporate clients.

The renovated Ukrsotsbank emerged on 31 October 2016 as a result of strategic deal whereby 99.9% of Ukrsotsbank shares have been transferred from UniCredit Group to ABH Holdings S.A. (АВНН) in exchange for a minority 9.9% stake in ABHH. Thus, the bank has combined 26-year-old traditions of Ukrsotsbank’s client-centric attitude, European quality of service inherent to UniCredit, as well as international banking expertise of ABHH in a number of European countries including CIS. Thanks to the successful synthesis and synergy of the two assets of ABHH in Ukraine, Ukrsotsbank and Alfa-Bank, the banking market of Ukraine will see the rise of a new stronger financial institution. This, in turn, will spur up technological advance, increase efficiency, improve quality of service for the clients, reduce cost of banking services whereas their range will inevitably expand.

The extensive retail network of Ukrsotsbank consists of 237 branches, its headcount reaching nearly 5 thousand employees.

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Press-service Ukrsotsbank

Phone: 0 800 3000 90

Branches & ATMs
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal


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