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Ukrsotsbank opens new format branches at "Epitsentr" hypermarket chain

23.10.2017

Ukrsotsbank expands the range of services in the network of its branches located on the territory of "Epitsentr" hypermarkets. This week, the bank invited customers for opening of two branches located in: 1b, Velyka Kiltseva Str. and 6v, Berkovetska Str. in Kyiv.

The first two branches of the future new format network received an upgraded service model, thanks to which the bank's individuals and legal entities, as well as employees of Epitsentr can receive not only the usual cash services, but also use a full range of banking services, such as credit products, debit cards, deposits, current accounts and etc. Also there appeared client-managers, service managers and information desks.

This format of branches follows the best European practices of the banking industry. Everything inside the new Ukrsotsbank branches, from the interior to the managers work is built on such principles as accessibility, transparency, openness and simplicity, to more efficiently and more comfortably solve the client`s questions or issues.

A new feature of the service is free movement of department managers who no longer depend on stationary computers and can communicate with the customer outside the counter.

Svitlana Cherkai, Sales and distribution director of Alfa-Bank Ukraine and Ukrsotsbank: "We have noticed the necessity to change format of branches due to the large amount of customers passing through the Epitsenter network as well as numerous employees of the hypermarket. Understanding these needs, we have revised the service model in accordance with wishes of our customers and imperatives of our time. Today both individuals and legal entities clients want to receive purchases immediately, simply having got a bank loan in a few minutes. And we satisfy the clients’ needs for one hundred percent, as the client does not even need to leave the hypermarket to get a loan of UAH 300.000 within 10 minutes."

Natalia Chyslenko, deputy director of LLC "Epitsentr K": "We care about our customers to have the possibility to make purchases as quickly and conveniently as possible. Congratulations on the opening of Ukrsotsbank updated branch in our hypermarket. We are glad that now our visitors will be able to receive a full range of financial services from Ukrsotsbank. We are confident that we will continue to develop dynamically, and also work fruitfully for the benefit of our customers!"

NOTE

Ukrsotsbank is one of the largest universal banks of Ukraine, operating in the local market since 1990. The bank offers full range of services to individuals and corporate clients.

The renovated Ukrsotsbank emerged on 31 October 2016 as a result of strategic deal whereby 99.9% of Ukrsotsbank shares have been transferred from UniCredit Group to ABH Holdings S.A. (АВНН) in exchange for a minority 9.9% stake in ABHH. Thus, the bank has combined 26-year-old traditions of Ukrsotsbank’s client-centric attitude, European quality of service inherent to UniCredit, as well as international banking expertise of ABHH in a number of European countries including CIS. Thanks to the successful synthesis and synergy of the two assets of ABHH in Ukraine, Ukrsotsbank and Alfa-Bank, the banking market of Ukraine will see the rise of a new stronger financial institution. This, in turn, will spur up technological advance, increase efficiency, improve quality of service for the clients, reduce cost of banking services whereas their range will inevitably expand.

The extensive retail network of Ukrsotsbank consists of 237 branches, its headcount reaching nearly 5 thousand employees.


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