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Recruitment to Contact Centre team of UniCredit Bank

24.11.2015

UniCredit Bank announced recruitment to Contact Centre teams in Kyiv and Cherkasy in response to growing workload and the necessity to increase headcount of the Contact Centre team.

The responsibilities of Contact Centre employees are handling incoming and outgoing calls of clients, consulting on banking products and services and their sale, as well as carrying out operations on request of customers.

"Contact Centre of UniCredit Bank is a great opportunity to start one’s career in a large international bank, because the position does not require any special experience. This option is ideal for students, for flexible shifts allow combining work with study. We offer official employment, salary from UAH 4500 in Kyiv and from UAH 3900 in Cherkasy, free professional training, and monthly additional performance bonuses," – said Viktoriya Trotska, Head of Contact Centre at UniCredit Bank.

Employment requirements:

  • High or incomplete high education
  • Knowledge of PC at user-level
  • Fluency in Ukrainian and Russian, spoken English
  • The ability to quickly process information, attentiveness, a high level of self-organization
  • The ability to find a way out of dispute
  • Willing to work for result
 

NOTE

Ukrsotsbank is one of the largest universal banks of Ukraine, operating in the local market since 1990. The bank offers full range of services to individuals and corporate clients.

The renovated Ukrsotsbank emerged on 31 October 2016 as a result of strategic deal whereby 99.9% of Ukrsotsbank shares have been transferred from UniCredit Group to ABH Holdings S.A. (АВНН) in exchange for a minority 9.9% stake in ABHH. Thus, the bank has combined 26-year-old traditions of Ukrsotsbank’s client-centric attitude, European quality of service inherent to UniCredit, as well as international banking expertise of ABHH in a number of European countries including CIS. Thanks to the successful synthesis and synergy of the two assets of ABHH in Ukraine, Ukrsotsbank and Alfa-Bank, the banking market of Ukraine will see the rise of a new stronger financial institution. This, in turn, will spur up technological advance, increase efficiency, improve quality of service for the clients, reduce cost of banking services whereas their range will inevitably expand.

The extensive retail network of Ukrsotsbank consists of 237 branches, its headcount reaching nearly 5 thousand employees.


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