At a glance
Mission & values
Press & Media
Business model
Ukrsotsbank Worldwide
Ukrsotsbank Factsheet
Support Print Add to bookmarks

UniCredit Bank launched website dedicated to remote services


UniCredit Bank launched, a special website, which helps customers to choose the best way of remotely performing their banking transactions.

Today there are several remote service channels in the bank: website, Internet banking UniCredit Online, mobile application UniCredit Mobile, Call Centre, ATMs and SMS-banking. Using them, customers can carry out about 40 different banking operations, thereby saving time they could have otherwise spent in the branch.

To simplify the search for information, UniCredit Bank experts have created a platform which accumulated information about operations that can be performed outside the branch. Now, all that client needs is to choose the desired operation and to use the most convenient way to perform it.

In addition to all the available channels for banking operations, the website will also give a brief instruction for each of them. Since the launch of the website has been already visited by about 1,200 customers.

"Our main goal is to simplify the search for the required information for customer and to show the benefits of remote banking, which is being actively developed at UniCredit Bank. Using remote channels not only saves time, but also helps to save money, because most of the operations can be carried out free of charge or with a minimum commission, – noted Iryna Pashketnyk, head of Internet- and mobile banking unit of UniCredit Bank. – Now we are working on English version."



Ukrsotsbank is one of the largest universal banks of Ukraine, operating in the local market since 1990. The bank offers full range of services to individuals and corporate clients.

The renovated Ukrsotsbank emerged on 31 October 2016 as a result of strategic deal whereby 99.9% of Ukrsotsbank shares have been transferred from UniCredit Group to ABH Holdings S.A. (АВНН) in exchange for a minority 9.9% stake in ABHH. Thus, the bank has combined 26-year-old traditions of Ukrsotsbank’s client-centric attitude, European quality of service inherent to UniCredit, as well as international banking expertise of ABHH in a number of European countries including CIS. Thanks to the successful synthesis and synergy of the two assets of ABHH in Ukraine, Ukrsotsbank and Alfa-Bank, the banking market of Ukraine will see the rise of a new stronger financial institution. This, in turn, will spur up technological advance, increase efficiency, improve quality of service for the clients, reduce cost of banking services whereas their range will inevitably expand.

The extensive retail network of Ukrsotsbank consists of 237 branches, its headcount reaching nearly 5 thousand employees.

Social networks:


Press-service Ukrsotsbank

Phone: 0 800 3000 90

Branches & ATMs
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal


Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).

I want to receive the information on new Bank’s services, promotion campaigns and prize drawings.

Required fields