At a glance
Mission & values
Press & Media
Business model
Ukrsotsbank Worldwide
Ukrsotsbank Factsheet
Support Print Add to bookmarks

The Chernivtsi Appeal Court forces UniCredit Bank to repay a deposit on a false contract


The Appeal Court overturned the decision of the Chernivtsi region first-instance court and ordered the PJSC "Ukrsotsbank" (UniCredit Bank) to repay a deposit on a false bank deposit contract.

The plaintiff argued that on 23 October, 2014 he entered into a deposit agreement with the bank, having placed UAH 458.5 thousand, and UniCredit Bank supposedly should have returned it in US dollars at the rate of 13.1 UAH/USD. At the same time the bank has no information about such a client. Moreover, there is no even such a product with deposit conversion in UniCredit Bank.

The examination shows that the documents presented by the plaintiff are fake. Despite this, the Appeal Court in Chernivtsi took the side of the plaintiff and ordered to repay the amount indicated in the "contract".

Earlier, UniCredit Bank has appealed to a number of representatives of the government for the protection from judicial tyranny in the region. In addition, at the meeting of UniCredit Group top management with President of Ukraine Petro Poroshenko the bankers stressed that a fair judicial system - one of the key elements for the development of the country and investors attraction. UniCredit Bank asks law enforcement and regulatory authorities to protect the bank from illegal actions on the part of judges of the Appeal Court in Chernivtsi region.

UniCredit group is one of the few European institutions, which even in today's time are investing in Ukraine, having increased UniCredit Bank’s capital by USD 500 million.



Ukrsotsbank is one of the largest universal banks of Ukraine, operating in the local market since 1990. The bank offers full range of services to individuals and corporate clients.

The renovated Ukrsotsbank emerged on 31 October 2016 as a result of strategic deal whereby 99.9% of Ukrsotsbank shares have been transferred from UniCredit Group to ABH Holdings S.A. (АВНН) in exchange for a minority 9.9% stake in ABHH. Thus, the bank has combined 26-year-old traditions of Ukrsotsbank’s client-centric attitude, European quality of service inherent to UniCredit, as well as international banking expertise of ABHH in a number of European countries including CIS. Thanks to the successful synthesis and synergy of the two assets of ABHH in Ukraine, Ukrsotsbank and Alfa-Bank, the banking market of Ukraine will see the rise of a new stronger financial institution. This, in turn, will spur up technological advance, increase efficiency, improve quality of service for the clients, reduce cost of banking services whereas their range will inevitably expand.

The extensive retail network of Ukrsotsbank consists of 237 branches, its headcount reaching nearly 5 thousand employees.

Social networks:


Press-service Ukrsotsbank

Phone: 0 800 3000 90

Branches & ATMs
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal


Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).

I want to receive the information on new Bank’s services, promotion campaigns and prize drawings.

Required fields