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Ukrsotsbank Worldwide
Ukrsotsbank Factsheet

Mission

We Ukrsotsbank people are committed to generating value for our customers. As a leading international bank, we are dedicated to the development of the communities in which we live, and to being a great place to work.

We aim for excellence and we consistently strive to be easy to deal with. These commitments will allow us to create sustainable value for our shareholders.

We Ukrsotsbank people

It underlines the commitment and the involvement of all our colleagues.

Customers

Customer centricity is one of our key pillars; all our projects and initiatives are designed to bring it into action.

Leading international bank

We want to be a leader, staying alert in order to be able to anticipate and then innovate. We have traditions of Ukrsotsbank’s client-centric attitude, European quality of service inherent to UniCredit, as well as international banking expertise of ABHH in a number of European countries including CIS. European roots and a European frame of mind. We can offer to our customers the additional value of our international profile, including a broad banking network and a platform of distinct competencies for assuring integrated quality service.

Development of the communities

We are strongly rooted in the communities we live in. We are a responsible player, committed to their development.

Great place to work

We want to attract the best talents and be one of the main top employers at international level.

Excellence

Excellence must be the standard in daily operations as well as when designing innovative products and services.

Easy to deal with

We want to simplify our relationship with our customers by being transparent, consistent, and by using a simple language. We want to ensure flawless execution – how we deliver is as important as what we deliver. We want to ensure a smooth, simple, replicable and consistent delivery to put our solutions in the right context.

Sustainable value for our shareholders

Fulfilling these commitments will allow us to create long-term value for our shareholders.



Branches & ATMs

Find your nearest branch

Contact сentre

0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge



Internet-banking
Branches & ATMs
Contacts
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90
332 0 800 3000 90
Support

Calls from fixed and mobile networks in Ukraine are free of charge.

The callback service for mobile calls.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

For international and domestic calls.

The callback service for mobile calls.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal

Feedback

Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).









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