CLOSE
At a glance
Investors
Mission & values
Press & Media
Business model
Careers
Ukrsotsbank Worldwide
Ukrsotsbank Factsheet

How to Appeal to Ukrsotsbank

Residents of Ukraine may submit their appeals to the bank:

  • In writing to the attention of the bank’s management officials;
  • By telephone addressing to the Contact Center;
  • Orally during personal meeting with the bank’s management officer;
  • On the bank’s web-site by Service appraisal down on the page.

Written appeal of the bank’s customers/ individuals shall contain:

  • Name, surname and patronymic;
  • Return address of the applicant;
  • The core of the problem;
  • Date of appeal;
  • Signature.

 



Branches & ATMs

Find your nearest branch

Contact сentre

0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge



Internet-banking
Branches & ATMs
Contacts
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90
Support

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal

Feedback

Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).









I want to receive the information on new Bank’s services, promotion campaigns and prize drawings.

Required fields