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What will happen to clients’ accounts, deposits and other products? Will the rates and other terms be changed? Will there be any changes for clients of the two banks?

There will be no changes that would cause inconvenience to customers or reduce the quality of service. If there is a need for additional operations, customers will be informed by the bank.

After integration of the two banks there will be a new, strong, highly competitive player on the local market. Clients will benefit from new opportunities – a broader and more attractive product line, a large network of branches across the country, a large ATM network – all the best the two banks can offer and all the best the united team of professionals will create.

Integration of banks will help combine the best competencies and experience of all employees. This gives additional possibilities for development of new products and services, distribution channels, technologies, innovations and improvement of service standards for the benefit of both existing and new customers of two banks.



Internet-banking
Branches & ATMs
Contacts
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90
Support

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
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We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).









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