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Privacy Policy Principles of JSC "Ukrsotsbank" in Ukraine
(hereinafter referred to as JSC "Ukrsotsbank" or we)

1. Introduction

  • JSC "Ukrsotsbank" has a serious attitude towards the question of confidentiality of its site users. The policy of JSC "Ukrsotsbank" guarantees confidentiality of personal information (data) received from users. If you have any requests or questions regarding your personal information or our activities please send your message to

2. Information we collect

  • We collect your personal information every time you send it by e-mail or specify by yourself in various on-line forms on the site: registration, subscription on news, surveys etc. In addition, we collect information about site pages you visited, storing IP-address of your computer.

3. Using of this information

  • We use your personal information in following purposes:
    • For responding your requests;
    • For sending to you news about JSC Ukrsotsbank activities;
    • For conducting of marketing researches.
  • In addition, we use aggregated information for conducting analysis, development and managing of the site.
    If you object your personal information to be in our possession, please let us know about it, sending e-mail

4. Links

  • The site of JSC "Ukrsotsbank" has links to other web sites. Please keep in mind that we are not responsible for confidentiality providing on these sites and recommend you to read Privacy Policy Principles while visiting them. These Principles of confidentiality providing concern only the information being collected on our site.

5. International information transfer

  • Web site use for personal information collecting and processing involves spreading information throughout the world. Any transfer of personal information beyond Ukraine will effected on condition that the information is to be processed according to the Privacy Policy Principles. Disclosing your personal information, you thereby agree on this transfer.

6. Business selling

  • We don’t collect information for selling to third parties not connected with us. However, if some resources of JSC "Ukrsotsbank" will be sold to a third party, the information about our customers will be transferred to the third party as a part of commercial agreement. If you object to such transferring of your information, please let us know about this by e-mail:

7. Changes in our policy

  • We reserve a right to make any changes in our Privacy Policy Principles without previous note. We shall collect and use the information according to Privacy Policy Principles.

Branches & ATMs

Find your nearest branch

Contact сentre

0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge

Branches & ATMs
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
Service quality appraisal


Any questions, offers, comments?

We appreciate our cooperation with you. Please fill the feedback form bellow for sharing your suggestions , comments as well as ask us a question or call Contact-center of JSC "Ukrsotsbank" by number 0 800 5000 20 (landline calls within Ukraine are free).

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