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You can be quite confident in absolute security of Your funds while operating the System "Internet-Client-Bank". To ensure Your calmness there permanently functioning are up-to-date technologies and professionals’ team in the field of electronic security, forming a number of safety frontiers to protect Your funds.

For the purposes of limitation of access to the working place, there within the System is used a mechanism for the Client’s personal key and password verification. The personal key of the Client can be fitted in an ordinary file or there is a possibility of key-use based on smart-card.

Smart-card – is the recent achievement of specialists in the field of security and cryptography. There, in this small-sized card, which in terms of dimensions does not exceed a credit card, is a powerful micro-chip that keeps and protects Your personal key from theft. The use of a smart-card when operating the System "Internet-Client-Bank" will ensure a comprehensive protection of Your accounts against the malicious persons’ actions.

Each transaction within the System is subject to obligatory signing-up with the Client’s key in accordance with applicable Legislation of Ukraine. There is a verification of the signature correctness at each stage of transfer. Thus, You can be absolutely sure that payment signed by You in no event will be modified but delivered to the Bank in the form originally signed.

Data interchange between Your working place and the Bank is effected via protected connection that disables interception and modification of information. For this purpose there used modern technology, thereby the operation of System itself does not require either the Client’s special skills or software.

For the purposes of extra control over the System provision and payments security enhancement we would recommend You to use the additional services as follows:

  • Enhanced authentication – login to the "Internet-Client-Bank" or synchronizing data in "PC-Banking" requires one-time input of the password sent to Your mobile phone as SMS-message;
  • Module-monitoring – is an early notification of System-related events such as: system entry, funds transfer or rejection of documents. You will be aware of any events within the System and able to operatively response thereto;
  • ІР-filtering – is an access restriction to the System only from specified IP-addresses. For example, You could restrict an access to the System only from office-related computers.

All the above measures could be more effective subject to Your keeping to simple and understandable rules for the System operation:

  • never disclose passwords, keys and other personal-related information;
  • use up-to-date and confident anti-virus protection of Your working place.

More detailed information regarding application of protection-related technical mechanisms from the manufacture You can obtain by reference (ru).

Branches & ATMs

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0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge

Branches & ATMs
0 800 3000 90 0 800 3000 90
0 800 3000 90 0 800 3000 90

Calls from fixed and mobile networks in Ukraine are free of charge.

Number to be used for calls from mobile number within Ukraine for Vodafone, Kyivstar, lifecell subscribers.

Rates according to tariff plan used by user.

The callback service for mobile calls.

International and domestic calls according to the tariffs of the operator.

Rates apply to the actual date of writing-off from the account and are close to the bank’s exchange rate while blocking the necessary amount at the time of the transaction fulfilment.
At first card account currency is stated, hereafter the settlement currency with payment system is indicated.
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